1. Privacy and security

• Will the persons I request background checks on know I requested the information?
• What is your privacy policy?
• Are your services completely confidential?
• Does your site track me as I use the web?

• How do I contact USCriminalSearch.com?
• What are public records?
• What if I need more information than is contained in the result?
• What if the information provided is inaccurate?
• I'm having trouble with my computer loading pages. I'm getting weird error messages. Could this be my computer's fault?
• Can I search by last name only?
• The subject I want to search gave his name as "Bob". Might this name be listed as "Robert" in your records?
• What is the best way to search on a common name?
• If I submit a search with the name spelled incorrectly, then I re-submit the search with the correct spelling, will I be charged for two searches?
• Are the records you house in your data center considered to be "official" criminal history records?
• How do I determine which record most likely applies to my inquiry?
• Why am I charged if my search returned no results?

• The person I'm looking for is currently in jail. Will their record reflect that?
• I looked up someone who I know is in prison but it didn't show up on your report. Why?
• I know someone who has been arrested in the past. Will this report show that?
• I know someone who was convicted of spousal abuse less than seven years ago, but that didn't come up on your report.
• Why did my search return no results?

• How do I decide whether to run a county or statewide criminal search?
• Why should I search for County criminal records if I can search the State Criminal Records Repository?
• I'm looking for someone who committed a crime in one county but is serving time in another county. Where do I begin my search?
• Does the county court cover all cities in that county?
• What does "Deferred Adjudication" mean?
• What does "Disposition" mean?
• What does "Sentence" mean?